No refunds are transacted. Exchanges only. Please contact us to receive instructions and shipping information. All returns must meet the following requirements:
1. Handmade jewelry items may be returned for a one-time exchange only within seven days of receiving the order.
2. A copy of the order's invoice must be included and items being returned must be re-packaged according to how they were received.
3. Please send any returns in a padded envelope or cardboard box to avoid damage to the jewelry.
We hope you enjoy your purchase from Little Birdie Jewelry Design. Should you have any questions or problems with your purchase, please send an email to firstname.lastname@example.org and we would be happy to assist you in any way.